Refund policy

All sales are final. For hygiene and safety reasons, we don’t accept returns or exchanges for change of mind, personal preference, skin compatibility, or opened or used products.

If your order arrives damaged, leaking, incorrect or missing an item, email hello@yessiam.co within 7 days of delivery with your order number and clear photos of the product, its packaging and the shipping box. We’ll review your request and help with the next step.